General Questions
Quick answers to common inquiries about our store and policies.
What sizes do you offer?
We offer a range of sizes from XS to XXL. Please refer to our size chart on the product page to find your perfect fit.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our shipping partner’s website.
What is your return policy?
We accept returns within 15 days of purchase. Items must be unworn, unwashed, and in their original condition. Visit our returns page for more information.
How can I contact customer support?
You can reach our customer support team via email at support@youthcrush.in or call us at +91 788 9237 323
Product Questions
Information about our clothing materials, care, and features.
What materials are your shirts made of?
Our shirts are made from a variety of materials including cotton, polyester, and blends. Specific material details are listed on each product page.
Are your track pants suitable for exercise?
Yes, our track pants are designed for both casual wear and athletic activities. They offer flexibility and comfort for various exercises.
Payment Questions
Details on accepted payment methods and security.
What payment methods do you accept?
We accept major credit cards,debit cards (Visa, MasterCard), and UPI
Is my payment information secure?
Yes, we use SSL encryption to protect your payment information. Your data is securely processed and not stored on our servers.
How do I apply a discount code?
You can apply a discount code at checkout. Enter the code in the designated field and the discount will be applied to your order total.
Why was my payment declined?
Payments may be declined for several reasons including incorrect card details or insufficient funds. Please check your information and try again, or contact your bank for more details.
Shipping and Delivery
Everything you need to know about our shipping rates and delivery times.
What are your shipping rates?
Shipping rates vary based on your location and the shipping method chosen. You can see the exact rate at checkout.
How long will it take to receive my order?
Delivery times vary by location. Typically, domestic orders arrive within 5-7 business days
Can I change my shipping address after placing an order?
Yes, but changes must be made quickly. Contact our support team as soon as possible to update your shipping address.
What if my package is lost or damaged?
If your package is lost or damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and provide a replacement or refund.
Order and Returns
Guidelines for managing orders and returning items.
How do I cancel or modify my order?
You can cancel or modify your order within 24 hours of placing it. Contact customer support for assistance.
What items are eligible for return?
Items must be in their original condition, unworn, and with tags attached. Sale items and personalized products are usually not eligible for return.
How long does it take to process a return?
Returns are typically processed within 5-7 business days after we receive the returned item.
Will I be refunded for shipping costs on returns?
Shipping costs are non-refundable unless the return is due to a defect or error on our part.
How do I exchange an item?
For exchanges, please return the unwanted item and place a new order for the desired item.